store policies

Terms & Conditions
Please read these Terms and Conditions carefully before using this website since both use of this website as well as all sale of products and services offered on this website are subject to the legal terms outlined below.

Your use of this website in any manner, including browsing or making a purchase, constitutes your acknowledgement that you have read these Terms and Conditions and that you agree to follow and be bound by them. We may occasionally make changes to these Terms and Conditions which will be included on this page in whole or in part. By using this website, you agree to accept these Terms and Conditions as stated at the time you use it.

If you are dissatisfied with this website and the content thereon, or the terms and conditions, your sole and exclusive remedy is to discontinue use of this website.

Copyrights
This website and all its materials are the property of Dream Child Organics, and are protected by the provisions of the Copyright Act, by Canadian laws, international treaties, and other laws. Materials on this Web site were produced and/or compiled by Dream Child Organics for personal, informational, transactional and public non commercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this document and all related policies. The user may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer or sell any information or material from this Web site, without written permission from Dream Child Organics.

Site Contents
Unless otherwise noted, all materials, including images, photos, graphics, illustrations and written material that appear on this Site are copyrights and trade marked by Dream Child Organics. The Site as a whole is protected by copyright.
Any images, icons, photographs, graphics or other materials taken from our site must be credited to Dream Child Organics. Users do not have the right to any title or speaking on behalf of Dream Child Organics through any mode of communication. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

Links to other websites
The Dream Child website contains links to other websites that operate independently of Dream Child and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy and security policies, which we recommend you review if you visit any linked websites. Dream Child is not responsible for information that is provided by, or collected through, those websites or for any other use of those websites.

Indemnification
You shall indemnify and hold harmless Dream Child Organics, its owner, employees, suppliers, affiliates, partners, service providers, consultants, representatives and agents from and against any claim, cause of action or demand, including, but not limited to, reasonable legal, accounting and other professional fees brought as a result of your use of this website.

Duties or Taxes
Any duties or taxes payable on your purchase of Dream Child Organics products are the sole responsibility of the purchaser. If the purchaser refuses to pay the duties/tax it is then the responsibility of the purchaser to pay all shipping costs for the return of the item(s).

Store Policies

Fabric Swatch
If you like to touch and feel a product before purchasing it, please contact us and we will be happy to send a fabric swatch.

Shipping
We use Canada Post Expedited service for our shipments. Our flat rate shipping charges are as follows:

  • Shipments within Canada: $15 flat rate
  • Shipments to the Continental United States: $25 flat rate

Please contact us to arrange shipments to International destinations.

No Sales Tax
It’s not too good to be true. We mean it: no sales tax on Dream Child organic duvet sets. That means no GST/PST/HST/ABCDEFG
For our American and International friends, please note you may be required to pay duties.

Returns
Dream Child Organics will exchange or refund your purchase provided you contact us within 14 days of the initial purchase. The duvet cover set needs to be unused and unwashed, and with original packaging. Please contact us to arrange the return. Please do not return by mail the duvet set until you have contacted us first.

A refund will be issued once the returned duvet set has been received by Dream Child Organics, provided it is received in the condition noted above.

We hope you understand that delivery charges for returns are not refundable. Return shipping fees are at the expense of the customer. We recommend you use a traceable shipping option.

If a Dream Child duvet set happens to be faulty and care instructions have been correctly followed, please contact us within 14 days of the initial online purchase to arrange the return and refund of the duvet set.

Earth Friendly Printing and Packaging
We use recycled, recyclable or biodegradable packaging. We also try to re-use shipping boxes sent by our suppliers. Our business cards and invoices are printed on 100% post consumer recycled paper using soy based inks.